Shipping Policy

Processing time

Orders are processed within 2-3 business days. Limited drops may take longer due to demand – we'll always keep you posted.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow it every step of the way.

Lost or delayed packages

Numero_13 is not responsible for delays caused by the carrier once a package leaves our hands, but we're always here to help track down a missing order — reach out to hello@numero-13.com and we'll do what we can.